Privacy Policy
We recognize the importance of privacy and the
sensitivity of personal information. We are committed to protecting your
personal information. This Privacy Policy outlines how we manage your personal
information and safeguard your privacy.
Effective January 1, 2004, all businesses engaged in commercial activities must
comply with the Canadian government's Personal Information Protection and
Electronic Documents Act ("PIPEDA") and the Canadian Standards
Association Model Code for the Protection of Personal Information that PIPEDA
incorporates. This obligation extends to all Canadian businesses including
IPSS. PIPEDA gives you rights concerning the privacy of your personal
information.
Personal information includes information about an
individual, but does not include the name, title, business address, phone
number or email address of an employee of an organization.
Our privacy policy incorporates the 10 internationally recognized principles on
which PIPEDA is based.
1. Accountability
We are responsible for the personal information under
our control and has designated a Privacy Officer who is accountable for
compliance with our Privacy Policy. We also require that comparable protection
of personal information is in place with any third parties used by us to
process such information.
2. Identifying Purposes
The purposes for which we collect personal information
will be identified at or before the time the information is collected. These
purposes presently include:
- Informing
individuals when readings by Joe or Linda
- Updating
people about news worthy events on Joe or Linda
Any new purposes will be identified prior to use for
those purposes. Your consent will be obtained for the new uses, except where
such uses are required by law.
3. Consent
Your knowledge and consent are required for the
collection, use or disclosure of personal information, except where
inappropriate.
We will specify the reasons for collection, use or
disclosure. Your consent may be obtained, depending on the particular
information and circumstances, orally or in writing, implied or expressed.
Where information is sensitive we will obtain express consent.
4. Limiting Collection
The collection of personal information will be limited to the amount and type
necessary for our purposes. The information will be collected by fair and
lawful means. Wherever possible we will collect your personal information
directly from you in the ordinary course of conducting our business.
5. Limited Use, Disclosure and Retention
Your personal information shall not be used or disclosed for purposes other
than those for which it was collected, except with your consent or as required
by law.
We use your personal information to provide and market
our services to you and to administer your account with us if you are a client.
If you advise us that you no longer wish to receive information about our
services we will not send any further material.
We do not disclose your personal information to any
third party to enable them to market their products or services. For example,
we do not provide our client mailing lists to suppliers or other clients. The
specialists whose resumes are listed on the site are not third parties.
Whenever we disclose your personal information to
third parties for the purpose of providing services to us, we require such
parties to maintain levels of confidentiality and security that are equivalent
to our own practices.
Your personal information shall be retained only for
as long as is necessary to complete the purposes for which it was collected, or
as long as required by law. Personal information that is no longer required is
discarded or destroyed using methods that protect your privacy (e.g. by paper
shredding and/or deletion of electronic files).
6. Accuracy
The personal information managed by LovePlay shall be as accurate, complete and up-to-date as
is necessary for the purposes for which it is being used.
If any of your personal information changes, we require details of those
changes for our own uses and for the uses of third parties to whom such
information is disclosed.
7. Safeguards
We take all reasonable precautions to ensure that your
personal information is kept safe from loss, unauthorized access, modification
or disclosure. Among the steps taken to protect your information are:
- Premises
security;
- Restricted
file access to personal information;
- Deploying
technological safeguards such as security software and firewalls to
prevent hacking or unauthorized computer access;
- Internal
password and security policies;
8. Openness
We will make available specific information about its
policies and practices relating to the management of personal information. Updated
versions of our Privacy Policy are posted on our website at www.LovePlaybook.com. Any queries about this can be directed to Joe, our
Privacy Officer as indicated below:
Privacy Officer
LovePlay
5444 Yonge Street, Suite 2008
Toronto, Ontario M2N 6J4
Website www.
LovePlaybook.com
Email: joe’s email
9. Individual Access
Upon request, we will provide you with details of the existence, use and
disclosure of your personal information and will provide you with reasonable
access to that information.
You will be able to amend any of the information for
accuracy and completeness. For access to your personal information contact the
Privacy Officer by the means indicated in section 8 above.
10. Challenging Compliance
You will be able to address your concerns regarding our
compliance with the above principles to our Privacy Officer. We will take the
steps necessary to resolve the issue, including amending our Privacy Policy and
practices, if necessary.
If we are not able to resolve
your concern, or if you have any other concerns about our Privacy Policy and
procedures, you may contact the Officer of the Privacy Commissioner of Canada, or, if applicable, the
provincial Privacy Commissioner.
Joe, our Privacy Officer, will provide you with this contact information upon
request.
About this Document
This Privacy Policy spells out the responsibility of LovePlay
and your rights as a customer or other individual regarding the collection, use
and disclosure of your personal information.
This Privacy Policy is subject to any amendments which
will be posted on our website and will also be available from Joe, our Privacy
Officer.